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March 30, 2004

RAID Hard Drive Failure Hangs Machine

Came out of a meeting and sat down at my desk to the sound of a screeching hard. Turns out it's in the only Windows box we're required to maintain, used for a PowerPoint to XML/JPG conversion utility. Even though the disks are on a Promise FastTrak-100 TX2 hardware raid card the failure froze up the machine. Spent an hour or so becoming familiar with the raid configuration and was able to get the machine back up on the one drive.

I have to say I'm impressed with Western Digital's RMA process, very easy to get a new drive on the way.

Posted by mike at March 30, 2004 11:00 PM