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September 17, 2008

Jason Fried: Things We've Learned at 37signals

I'm at NYC Web 2.0 Expo listening to Jason Fried, president and founder of 37signals, talking about things they've learned.

Q/A

Their proposals went from huge things to one or two pages, because they found that most clients just wanted to see how long it would take and how much it would cost.

Jason is really glad to be out of the client services business. In design/development clients don't really respect the work of the consultants.

37signals only hires when it hurts. They only replace jobs they are already doing. Tend to hire folks they've worked with before, have seen their code and how they work in the open source world. They try folks out, give a 30-day contract to see if they fit in the culture.

Multi-tasking is over rated. Try to focus on one thing at a time. They had a period where they tried to have all employees focus on a single product, but it wasn't practical.

When it comes to design, they don't have a specific way that employees must work. Jason likes to do sharpie on paper, and then goes straight to HTML so you can start to see it in action.

Posted by mike at September 17, 2008 10:11 AM